About 911 Restoration of Santa Cruz
911 Restoration Santa Cruz is dedicated to protecting and serving people experiencing water damage by leveraging years of experience in the field.
During that time, the team also gained expertise in the home service industry through extensive work in carpet cleaning and restoration.
Utilizing a unique skill set and exemplary customer service abilities, 911 Restoration Santa Cruz was established to provide people with a quality restoration experience whenever they face water damage or other home disasters.
The team takes pride in being the solution to people’s problems, no matter how large or small they may be.
With a commitment to always being “a positive influence in any situation,” 911 Restoration Santa Cruz ensures people receive both expert service and compassionate support.
Practical Advice:
In constant efforts to put homeowners at ease over the phone during a disaster, the 911 Restoration Santa Cruz team frequently provides expert advice to those in need.
Sometimes, the team can even provide insights and information that help homeowners prevent a disaster from unfolding.
While less reputable competitors may overlook crucial guidance, 911 Restoration Santa Cruz believes in offering sound and practical tips that truly help homeowners.
“We want to bring a sense of calm to the panic that people are experiencing,” says the team. One thing property owners can do is turn off the water main to their home when they go on long vacations.
This ensures that any potential water-related issues won’t escalate due to continuous water flow.
On one occasion, the team encountered a church that had severe water damage problems but lacked the means to fix them. Situations like this can be financially challenging for property owners, especially when insurance does not cover the costs.
With the help of a friend who worked at the church, the 911 Restoration Santa Cruz team provided a full carpet cleaning service—without asking for anything in return. In fact, most of the church members, including the property owners, were unaware that they would receive this service.
When they arrived to find the entire building fully restored, a mini-mystery unfolded, as the restoration team never sought credit for the excellent work performed.
Bringing A Fresh Start To Every Customer.
This commitment to service and community support is exactly what the 911 Restoration Santa Cruz team brings to every job site. “People can trust us when we do work for them,” says the team. “If we find ten cents in change while vacuuming and cleaning your carpet, it’ll be there waiting for you to spend when we are done with the job.”
Customer care is the top priority for the entire team at 911 Restoration Santa Cruz.
When people face difficult situations, they need not only expert restoration services but also a team that can help them navigate the ripple effects of damage and disruption in their lives.
“When your home is affected by water damage that forces you to temporarily relocate, it can be very stressful,” says the team. “This is why we do everything we can to make things easier for homeowners during these times.”
The team assists by filing insurance paperwork and even helping homeowners find temporary housing while waiting for their home to become livable again.
If your home is experiencing a water damage emergency and you need professional, compassionate service from start to finish, contact the water damage restoration experts at 911 Restoration Santa Cruz today!
